Just sent the benefits officer, my housing officer and my support worker this:
Thanks (benefits officer), I've forwarded it on to my housing officer (at HA) and my support worker from the homeless division. I hope this clears everything up for (the housing association) and I am in no way held responsible for the current arrears.
Sue de Nim
In response to this:
Dear Ms de Nim
Thank you for your email.
I have checked my records and can confirm that the following payment have been made to your landlord.
Payment made on 12/12/10 £1380.00 covering Housing Benefit from 15/11/10 to 12/12/10.
Payment made on 09/01/11 £1380.00 covering Housing Benefit from 13/12/10 to 09/01/11.
Payment made on 06/02/11 £1380.00 covering Housing Benefit from 10/01/11 to 06/02/11.
Please note that we pay your landlord a month in arrears and in total we have paid your landlord £4140.00.
If they are missing any payments, please ask them to contact our Recovery Team on the following number.
Tel: 020 1234567
I hope the above explanation has clarified your enquiry.
Hopefully that's the end of that and no more threatening letters through the post!
A princely sum that I must conquer though isn't it....
Let's not go there today!