Dear Allocations and Quality,
This morning I placed a bid on Papier Mache Towers where my bicycle lives in a shed. I have written to you countless times so you are both well aware of both mine and my son's needs so I won't repeat them here.
All the flats I have lost on recently have gone to people who may have more points than me, but they have been waiting for a flat since...2009. They have been waiting less than a year and have many, many more points than me who has waited many, many more years.
I am highly unlikely to get 'lucky' next week like these people, but I would ask you once again to please review my points as soon as possible.
Kind regards
Sue de Nim
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